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Butterfield Fulcrum, an independent alternative fund administration company, has partnered with MindTree, a global IT solutions company, to deliver technology solutions for the alternative fund administration industry.
Butterfield Fulcrum has deployed technology to provide greater flexibility, transparency and control to its customers who include hedge funds, fund of funds, managed accounts, private equity funds and real estate funds.
The most recent step is the firm’s proprietary enterprise management system, a technology application developed in collaboration with MindTree that tracks and controls all customer operations at Butterfield Fulcrum’s offices in eight countries.
“In the complex and highly sophisticated segment of financial services, we have leveraged the technological expertise of MindTree to develop solutions that are unique to our industry,” says Akshaya Bhargava (pictured), chief executive officer, Butterfield Fulcrum. “In doing so, we have effectively combined best practices from the BPO industry with deep understanding of hedge fund administration to deliver incremental value for our customers. Through our EMS, our customer interactions will become data-driven, based on measurement against client deliverables, rather than perception-driven. This also creates a fact-based platform for continuous improvement.”
“The development of this new technology solution is an indication of MindTree’s ability to deliver world-class solutions and services to the financial services market,” says Anjan Lahiri, MindTree president and chief executive – IT services. “MindTree’s partnership with Butterfield Fulcrum, in fact, reinforces the commitment of our banking and financial services unit in addressing both the tactical and strategic objectives of financial firms, helping them develop and maintain their technology infrastructure, and overall, simplifying the process of outsourcing.”
MindTree has played an integral role in the development and implementation of technology solutions for Butterfield Fulcrum, including development on Investor Central, Butterfield Fulcrum’s investor servicing platform and BFonline, the company’s online portal that gives customers access to real-time accounting data and positions, investor statements, risk reports and service metrics.
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