Singapore Exchange has investigated today’s delayed opening of the derivatives market and confirmed that it was not related either to market volumes or changes to the system.
The delay was caused by a system monitoring process which did not function as expected. As a result, a routine maintenance activity which must be carried out before the derivatives market opens, did not complete on time.
The derivatives market opened at 10.45 am Singapore time with all contracts available for trading.
“We know that today’s outage inconvenienced our customers and we apologise for this. Please be assured that we view such issues seriously and will take all the necessary steps to further improve our processes,” says Tim Utama, chief operations and technology officer of SGX.