BNY Mellon has launched MyOnCore, an online portal that offers transparency and oversight to investment managers who have outsourced their middle-office operations.
Many investment managers who have entered outsourced agreements are now re-evaluating how their operations teams can best address certain key priorities. These include efficiency improvements to ensure future needs can be met; the rationalisation of arrangements that may have become fragmented over time; the ongoing reduction of risk; and the ability to meet increasing regulatory obligations.
MyOnCore aims to help investment managers to define the governance parameters around an outsourced arrangement more effectively, giving them a clearer insight into the logistics involved and the benefits that will derive from that arrangement.
John Lehner, global head of outsourcing at BNY Mellon’s asset servicing business, says: “In addition to monitoring individual business services, MyOnCore’s dashboards can also be used to govern the overall outsourcing relationship, as traditional KPI reviews are too infrequent for today’s environment. The more effective risk and compliance monitoring the dashboards offer provides early warning signals and triggers remedial action. Online tools need to be intuitive and easy to use, and should be continually enhanced and receive frequent updates. Moreover, they can be used to enhance other functions, such as cash management and collateral processes.”
This improved oversight will further improve the quality of data shared between investment manager and outsource provider. Quality data remains central to a successful middle office outsourcing arrangement covering services such as: investment book of record; cash management; performance measurement; collateral management; end-client statement production; corporate actions processing; custodian reconciliation; trade matching and confirmation; and client billing.
Lehner adds: “Since front office decision making is wholly dependent on data – both market and processed – the consistent provision of timely, high quality data that can be used to meet diverse requirements is critical not only to performing specific functions, but also to maintaining proper oversight.”