Abacus Group, a managed service provider of hosted IT solutions for alternative investment firms has expanded and customised its use of Thycotic’s Secret Server for more than 350 clients to date.
“Managing up to 3,000 passwords for privileged access daily “would be impossible without an automated solution such as Secret Server,” says Paul Ponzeka, Managing Director of Engineering at Abacus.
Thycotic Secret Server software enables enterprises to discover, store, secure and manage privileged account passwords while streamlining the management process. As Abacus Group accelerated its growth adding more and more clients, Secret Server proved its value in scalability, flexibility and adaptability.
“We initially started with the Secret Server free edition on a trial basis that lasted about a week,” says Ponzeka. “We found it easy to deploy and very straightforward to use without requiring any training on our part. Credentialing that previously would take a week or more with manual processes involving a full-time staff person, can now be done with Secret Server in about 10 minutes.”
“We are pleased that in the expanding managed services marketplace, Abacus Group has chosen to grow with Thycotic Secret Server as a trusted partner in securing and streamlining its privileged access management,” says James Legg, President and CEO at Thycotic. “The ability to manage multiple clients across highly diverse IT environments makes Secret Server an optimal choice for Privileged Access Management among managed service providers.”
According to Ponzeka, savings in helping to provision users could easily save the company two engineering positions in time that can then be devoted to more important tasks. Using Secret Server to manage credentials has made Abacus Group’s IT help desk operations more efficient, in many cases allowing Level 3 tasks to be accomplished by Level 1 personnel.
“Almost every employee now uses Secret Server,” says Ponzeka. “It has gone from being an engineering team tool to a business tool that helps secure and drive our whole business. We wouldn’t be as successful as we are today without the benefits of the Secret Server solution.”
