The Gemini Companies (Gemini) has been singked out for its unique ‘complete offer’ in the 2018 Global Custodian Mutual Fund Administration Survey, which surveys fund administration clients to determine a ranking [on a scale of 1 (very weak) to 7 (excellent)] for each participant organisation.
The report also recognised Gemini for improving service levels across all categories, posting scores above 6 in Relationship Management and Client Service, Value Delivered, Fund Accounting, Transfer Agency, Distribution Support, Reporting, Compliance, and Operations and Custody.
“We are pleased that Global Custodian and our supportive client base sees our business investments and continual efforts to increase the breadth and depth of our service offering as valuable and distinctive,” says Gemini CEO Kevin Hesselbirg. “As fee compression is forcing our competitors to reduce services, we instead strive to provide a more complete outsourced service model so that funds can get to market quickly and capitalise on the returns that managing time-sensitive and complex investment strategies can offer.”
The report results also illustrate how Gemini stands out in a crowded, commoditised industry by offering a willingness to support emerging asset classes and a demonstrated track record for understanding regulatory changes and how to manage the associated risks, as well as timely and accurate NAV calculations, which are among the best in the survey/industry. In addition the report recognises Gemini’s Risk-reducing platforms/structures (Galaxy Plus and Dedicated Managed Accounts) that have clear appeal to a wide range of investors (eg, pensions, endowments, family offices, and OCIOs) and investment strategies, it’s full back office outsourcing service for managers running mutual funds, hedge funds, private equity funds, or ETFs, and its full range of services for Section 529 college savings plans and annuity contracts issued by insurance companies.
Susan Hansen, Senior Vice President of Gemini’s Advisory Services division, adds: “To be distinguished within the report as ‘top notch’ by our clients, and ‘closest to perfection’ for our relationship management, onboarding, and client service is very gratifying, as we strive every day to help our clients meet their investors’ demands. That our efforts spanning legal advice, regulatory compliance, and fund accounting were also acclaimed speaks to our culture of high performance, quality, and integrity.”
