Capco, the global financial services and technology solutions provider, has teamed up with LJH Financial Marketing Strategies to form a new crisis management offering called "911 for the Financial Sector".


The new offering provides financial services companies with a rapid, confidential and structured approach to solving major problems arising from operations, technology and business control lapses.


The goal of this service is to assist firms experiencing difficulties in mitigating urgent risks and addressing concerns of customers, investors, regulators and the firm's management. The service is available as a preventive program or one that can be implemented upon identification of a crisis situation.


The two firms will draw upon Capco's expertise in helping companies manage and improve risks and controls related to the business, operations and technology and LJH FMS's experience related to crisis management control and communications.


The "911 for the Financial Sector" service aims to quickly remedy issues arising from trading "blow-ups," fraud, control lapses, securities processing problems, reconciliation breaks, other back office issues, and technical or functional systems failures.


The service also aims to quickly address issues uncovered in regulatory examinations (e.g. NYSE, NASD, SEC or Fed), audit items, and issues related to specific regulatory or compliance requirements (e.g., Sarbanes-Oxley, Patriot Act, Anti-Money Laundering, 15(c)3 / Possession & Control).


In addition, a crisis management communications service helps financial sector firms facing crisis scenarios with managing customers, investors, regulators, and the public, formulates an action plan and response protocol, and develops specific tools to assist with the response.


Background Note: LJH Financial Marketing Strategies provides marketing services to the global financial services industry, with specialised expertise in the hedge fund industry and related sectors. Customised programs include strategic marketing counsel, investor relations, media relations, collateral materials, special events, and educational programs.


Capco is a global financial services and technology solutions provider. It assiss clients in transforming their businesses to improve financial and operational performance, risk profile, and return on investments.


copyright hedgeweek 2003


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