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Abacus Group enhances client portal for alt asset managers

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Abacus Group, a provider of hosted cloud IT solutions for alternative asset funds, has enhanced its Abacus Client Portal, which gives asset managers greater control of and transparency into their AbacusFLEX cloud services.

The enhancements include two new modules giving unprecedented transparency into managed services provided by Abacus; real-time, on-demand charts, and enhanced visibility into services associated with each user account. The Portal enables Abacus clients to routinely monitor the inventory of Abacus services they are using for security, compliance or billing purposes as well as manage their data storage costs.
“With these enhancements to the Abacus Client Portal, asset managers can look for trends, spikes and anomalies in support ticket volume, with the goal of understanding the type of support they receive from Abacus and whether there are any topics that deserve closer attention,” says Abacus founder and CEO Chris Grandi (pictured).
The Portal upgrade adds to numerous product enhancements rolled out by Abacus over the past year, including a robust and secure infrastructure technology solution for remote/satellite offices in an easily managed single device, and the introduction of an inventory and asset control module for the Portal that assists clients with meeting OCIE requirements.

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