Hedge fund administration specialist Custom House Global Fund Services has launched a new brand interface and officially transitioned the firm to an independently-owned fund administrator, following regulatory and government approvals.
As part of the brand relaunch, Custom House has introduced a new logo and resource-oriented website that reflects the company’s DNA as an independent fund administrator focused on delivering a service-led business model in an industry that faces increasing complexity from today’s financial markets, regulation and compliance. The brand relaunch is a result of the creation of Custom House as a stand-alone entity from parent TMF Group BV, initiated last year.
“We are experiencing a demand in the industry for a return to core values. The origin of the fund administration business was always envisioned as an independent entity servicing the needs of the investor, completely free of conflict from any part of the investment process,” says Mark Hedderman (pictured), CEO, Custom House Global Fund Services. “We will provide a much needed model for the industry while continuing to focus on client delivery, quality service, backed by a high level of industry expertise and experience that resides in a talented team of senior level professionals.”
In the past year, Custom House has received market validation for its independent business model by adding 74 new client mandates in 2015 and 39 signed commitments as of 31 January this year, in addition to opening offices in London and Hong Kong. The company continues to build out its technology and a 24-hour fully seamless and integrated platform that connects all of the firm’s 13 global locations.
Hedderman adds: “We believe the time is right to bring to the forefront the important role an independent administrator can play in providing real value and comfort to managers and investors alike. Our new brand communicates a return to core values based on 25 years of experience and expertise in servicing the investment management sector.”