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Northern Trust Hedge Fund Services launches new investor portal

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Northern Trust has launched of its next-generation investor portal for alternative asset managers, offering updated data feeds, customised views and analysis.Increasingly, investors seek digitised investment data to move away from paper and toward cloud-based platforms that offer 24/7 access to their portfolio information in order to empower their decision-making process. Built in partnership with fintech provider InvestCloud, the investor portal enables alternative asset managers to provide a powerful data experience to their investors while gaining a deeper understanding of their investor base.

“We aim to be an extension of our clients’ business and understand the significant role that technology plays in their relationships with investors,” says Jeff Boyd, chief executive officer of Northern Trust Hedge Fund Services. “With this innovative new portal, we have empowered our clients with greater agility to meet evolving investor expectations as the alternatives industry quickly becomes more complex.”

Alternative asset managers, including CarVal Investors, are eager to embrace the investor-facing portal as a tool in heightening the investor experience. “Creating an industry-best investor experience is a top priority for CarVal,” says Chris Hedberg, chief financial officer of CarVal Investors. “This portal creates that experience by giving our investors more influence over their individual data consumption and interaction with our platform.”

The Northern Trust investor portal solution provides multiple features to enhance the user experience:

• Direct interface allowing investors 24/7 access to their updated investment data

• Secure data transmission and data visualisations of metrics including balances, transactions and returns

• Custom data views, plus the ability to save and export these views into Excel

• Seamless workflows with automated notifications prompting investors to share information with their investment manager when needed

• Manager portal providing intuitive analytics that enable easy viewing of total investor base with the ability to drill into details at an individual investor level

“Northern Trust Hedge Fund Services continues to show true leadership in keeping investors’ needs front and centre,” says Will Bailey, chief strategy officer at InvestCloud. “We are excited to partner with Northern Trust as they transform fund administration operations by embracing digital capabilities, including 24/7 investor data access, visualisation of key metrics, and massive data analysis flexibility.”

Future versions of the investor portal will also include electronic submission of capital activity and other supporting documents, as well as data visualisation for tracking committed capital against funded capital for private equity managers.

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